# Impact Packaging Business Description

Impact Packaging is a mortgage intermediary and packager based in Horsham, specialising in connecting brokers with a diverse panel of lenders to facilitate complex mortgage placements. The company operates primarily as a B2B service provider, serving mortgage intermediaries and brokers who need to place client applications with appropriate lenders.

The business addresses a critical gap in the mortgage market by offering placement and packaging services for cases that fall outside standard lending criteria. Their expertise spans adverse credit mortgages, secured second charges, commercial mortgages, bridging finance, and equity release products. This breadth of service allows brokers to solve financing problems for clients with complicated circumstances or non-standard requirements.

What distinguishes Impact Packaging is their proprietary impactPortal – a dedicated CRM system designed specifically for case management and application tracking. This platform streamlines the broker experience by providing centralised control over client applications, reducing administrative burden, and improving transparency throughout the lending process. The portal serves as both a placement tool and a case management hub, eliminating the need for multiple systems.

Their panel includes established lenders such as Shawbrook Bank, Moda Mortgages, and Foundation Lending, providing brokers with reliable access to competitive options. Impact Packaging maintains active communication with intermediaries through regular product updates, rate changes, and withdrawal notices, demonstrating their commitment to keeping partners informed. As an NMAA member, they operate within professional standards, positioning themselves as a trustworthy intermediary partner in the UK mortgage market.