Personal Touch Mortgages Ltd is a Grimsby-based mortgage brokerage founded on the principle that expert financial advice should remain personal and accessible. Led by Managing Director Alan Young, who brings over 20 years of financial services experience, the firm specialises in connecting clients with mortgages from over 50 major lenders including Santander, Halifax, Nationwide, Skipton and Virgin Money.

The business primarily serves homebuyers across Grimsby and Cleethorpes, though they travel further afield when needed. What distinguishes Personal Touch is their commitment to face-to-face advice delivered in clients' own homes or offices, coupled with flexible scheduling including evening and Saturday appointments. Rather than relying on limited product ranges, their status as independent mortgage advisers enables genuinely unbiased recommendations tailored to individual circumstances.

The team uses daily-updated professional sourcing software to access comprehensive market options, ensuring clients receive competitive deals rather than restricted choices. Alan and his fully CeMAP-qualified advisers prioritise clarity throughout the mortgage journey, deliberately avoiding jargon and managing relationships with lenders, valuers, solicitors and estate agents to minimise client stress.

The firm has built its reputation organically through client recommendations, reflecting consistent delivery of transparent, thorough service. They understand that mortgages represent complex financial commitments, so they invest time in understanding each client's needs comprehensively. This relationship-focused approach transforms what could be an overwhelming process into straightforward, manageable steps toward homeownership.