# The Mortgage Mum - Jade Timson-Proud

The Mortgage Mum, based in Chelmsford and Witham, is a mortgage and protection advisory service led by Senior Mortgage & Protection Adviser Jade Timson-Proud. With over eight years' experience in the mortgage industry since 2016, Jade specialises in guiding clients through the often-daunting process of securing mortgages and protection products.

What sets The Mortgage Mum apart is its unwavering commitment to flexible working and supporting women in the financial services sector. After transitioning from a fashion industry career, Jade joined the team specifically because of the business's passion for creating a positive, supportive environment where work-life balance is genuinely prioritised. This philosophy directly translates to client service—Jade approaches every mortgage application with dedication to making the process accessible, transparent and less intimidating.

The business serves first-time buyers, property investors, and clients seeking mortgage advice and protection solutions. Rather than treating clients as transactions, Jade positions herself as a long-term partner, focusing on smooth processes and clear communication throughout every step. She takes particular pride in delivering the good news when mortgages are approved, understanding the significance of this milestone in clients' lives.

Jade's positive mindset and commitment to "making it happen" when possible demonstrates a problem-solving approach that extends beyond standard advice. The Mortgage Mum actively works to demystify the mortgage industry and make it more understandable and accessible for everyone seeking homeownership or property solutions.